Privacy Policy

1.1 Personal Information

When you register on the Platform or interact with our services, we may collect personal details such as your name, contact information, financial information, property history, and other data relevant to your interaction with the Platform.

1.2 Non-Personal Information

We may also collect non-identifiable data related to how you use our Platform, such as browser type, device information, and browsing behaviour.

2.1 Providing Services

Your personal information is used to facilitate transactions, verify users, and improve the services we provide. This may include processing rental agreements, managing user accounts, and responding to customer inquiries.

2.2 Communication

We use your contact details to send you service-related communications, such as confirmation emails, service updates, or responses to your inquiries.

2.3 Marketing

With your explicit consent, we may send you promotional content or updates about new services, features, or opportunities on the Platform. You can opt out of these communications at any time.

2.4 Statistical Analysis

We may use non-identifiable information to compile anonymous statistical reports to understand how users engage with our Platform and improve its functionality.

3.1 Third-Party Service Providers

To provide certain services, we may share your information with trusted third-party partners who comply with the Cyber and Data Protection Act of Zimbabwe.

3.2 Legal Requirements

We may be required to disclose your personal information to comply with legal obligations, court orders, or government regulations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4.1 We take appropriate technical and organizational measures to secure your data against unauthorized access, loss, or misuse.

4.2 While we strive to protect your data, no system is completely secure.

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our Platform.

5.2 How We Use Cookies

• Personalize your experience
• Simplify sign-in process
• Track and analyze usage data

5.3 Managing Cookies

You can adjust your browser settings to block or delete cookies.

6.1 Access and Correction

You have the right to access and correct your personal information. You can do this by contacting us at admin@ro-ja.co.zw.

6.2 Data Deletion

You may request the deletion of your personal information at any time by emailing admin@ro-ja.co.zw.

6.3 Withdrawal of Consent

If you have given us consent to process your data, you may withdraw this consent at any time by unsubscribing from communications or contacting us directly.

7.1 We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

8.1 Your personal information may be processed and stored outside of Zimbabwe. However, we ensure that any transfer of data is compliant with applicable data protection laws, and that adequate safeguards are in place to protect your privacy.

9.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.